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What we can all do to humanize sales calls so they actually feel fun
How to quickly prepare for a sales call to show up with confidence
How to take the lead from the get-go and make your prospect comfortable
How to create connection, build trust and develop a strong client relationship
What to ask on a sales call to write a yes-worthy proposal
The subtle ways to position yourself as an expert even when you get push back
Naming your price, responding to negotiation and reducing project scope
Setting the vision for the project to avoid burnout and scope creep
How to respond to objections, questions and hesitations with empathy
Say ‘no thanks’ with grace to a bad-fit client (even if you don’t have a referral)